Frequently Asked Questions:

The Salvation Army

 Owen Sound Community Church

How often can I come to the Food Bank?

     As a general rule, you can access the Food Bank once a month. However, it is recognized that at times there are extenuating circumstances and in those instances, additional assistance may be provided based on individual need and at the discretion of our staff. 

How do I access assistance?

     To access assistance in Owen Sound, you need to have an appointment with one of our In-take Workers. You can make an appointment in person or by calling the Office.

     To access assistance in Saugeen Shores, please drop in to the Saugeen Shores Community & Family Services office on Tuesdays or Fridays between 10 am and 2 pm.

     At your In-Take appointment, you will be required to complete an Assistance Application form, and provide the following documentation:

               a.     Appropriate identification for each family member,

               b.     Proof of income,

               c.     A rent receipt or other proof of residency

Who is eligible for assistance?

     To be eligible for assistance it is necessary to have experienced one of the following situations:

               1.     An inability to pay rent, utilities and food on the fixed income that

                       you receive;                          

               2.     An inability to cover increased living expenses;

               3.     A sudden loss of income,

               4.     A sudden onset of illness, or

               5.     A disaster such as a fire, a flood, or a theft.

What kind of assistance is available?

     Depending on individual need and availability, the following types of assistance may be accessible:

                a.    Three to five days worth of food based on Canada's Health Food Guide,

                b.    Bread and fresh produce,

                c.    A clothing voucher redeemable at a designated Salvation Army Thrift Store in

                       the amount of $15 for essential clothing,

                d.    A summer camp experience for youth ages 7-12, teens ages 13-17, and

                       Mom's n' Tots Camp for moms and their children up to the age of 7,

                e.    Christmas assistance in the form of a Food Hamper or gift card for families

                       and singles.